Help

Frequently asked questions

How do I buy a ticket?

Choose the event or adventure, select Buy and pay by card or Apple Pay. The ticket stays in your account under Tickets, and the confirmation goes to your email.

Do I need to print anything?

Your phone is all you need. At the door, staff scan the ticket's code, which renews every 15 seconds.

How do I give each friend their ticket?

In Tickets, select Send to your group and send each person their link over WhatsApp. Once they accept it, the ticket moves to their account with its own code.

How do I know a ticket sent to me is valid?

When you accept it, the ticket moves to your account with a new code, the only one that opens the door. Its history shows where it comes from: the purchase and every change of hands, in order. If someone else accepted it first, the link tells you who has it.

Does 593 Tours organise the events?

Each event is organised by whoever publishes it. 593 Originals adventures are made by 593 Tours.